Gloalo

Privacy Policy

Effective Date: 11.02.2026

Globon LLC (operating as Gloalo) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our eSIM services. We also explain how we cooperate with third-party services, including analytics platforms, email marketing providers, advertising partners, and payment processors.

1. Information We Collect

We may collect the following types of information:

  • Personal Data – such as your name, email address, payment details, and other necessary information to provide the service.
  • Technical Data – such as your device’s IMEI number, model, operating system, and network details.
  • Usage Data – related to how you use your eSIM, including data usage, connection history, and technical logs.
  • Cookies and Tracking Technologies – used to collect analytics and improve the website/app experience.

2. How We Use Your Data

Your data is used for the following purposes:

  • To deliver and manage our services
  • For processing payments and accounting
  • For customer support and technical assistance
  • To communicate with you about your account, plan, or service issues
  • To analyze usage and improve our services
  • To comply with legal obligations

3. How We Share Your Data

We do not sell your personal data. However, we may share it in the following cases:

  • Service Providers – including payment platforms, technical providers, customer support, and marketing tools.
  • Legal Requirements – when required by law or legal process.
  • Business Transfers – in case of mergers, acquisitions, or company sales.

4. Third-Party Services

Analytics (e.g., Google Analytics)
Used to understand website usage.
See: Google Privacy Policy

Email Marketing (e.g., MailChimp)
Used to send newsletters and special offers. You may unsubscribe at any time.
See: MailChimp Privacy Policy

Advertising (e.g., Google Ads)
Used to display relevant ads.
See: Google Privacy Policy

Payments
We use bank transfers or trusted payment processors to securely handle payments. We do not store your card or bank details. See: Your bank or payment provider’s Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. In case of significant changes, we will notify you via email or through our website.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us: privacy@gloalo.com